Privacy Policy – MindMerse

Effective Date: April 12, 2026

MindMerse, developed by Multimerse Technologies Pvt Ltd, values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

We may collect:

• email address and login information
• user ID
• mood selections and app activity
• session usage data
• device information
• crash logs and analytics
• subscription-related data where applicable

We do not store card or payment details directly.

2. How We Use Data

We use data to:

• provide AI-guided reset features
• personalize the app experience
• improve features and reliability
• track progress and analytics
• enable login and account management
• manage subscriptions

3. Third-Party Services

We may use:

• Firebase
• cloud hosting providers
• AI providers
• Razorpay or other payment processors
• analytics and crash reporting services

4. Data Security

We use reasonable technical and organizational safeguards. Data is transmitted securely and stored using cloud infrastructure.

5. Data Retention

Data may be retained as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Some data may be deleted sooner upon verified request.

6. Account and Data Deletion

Users can request deletion by visiting:

https://mindmerse.com/account-deletion

Or by emailing:

multimerse@gmail.com

7. Children’s Privacy

MindMerse is intended for users aged 18 and above. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the app after updates means you accept the updated policy.

9. Contact

Multimerse Technologies Pvt Ltd
Email: multimerse@gmail.com
Website: https://multimerse.com